Effective date: June 30, 2026
Richmond Printing Service ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit richmondprintingva.com, contact us, request a quote, or upload files for printing.
Who We Are
Richmond Printing Service is a family-owned printing company located at 1806 W. Broad Street, Richmond, VA 23220. We provide small-format and large-format printing, graphic design, and related services to customers in Richmond and Central Virginia.
Information We Collect
We may collect the following information when you interact with our website or do business with us:
- Contact details — name, company name, email address, phone number, and mailing or zip code information you provide through our contact, quote, or file upload forms.
- Project information — print specifications, quantities, deadlines, messages, and files you submit for estimates or production.
- Uploaded files — artwork, PDFs, and other documents you send us for printing or quoting.
- Technical data — IP address, browser type, and basic usage information collected automatically by our web server for security and troubleshooting.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Prepare quotes and process print orders
- Review uploaded files and communicate about your project
- Send order updates and important service-related messages
- Improve our website, services, and internal operations
- Comply with legal obligations and protect against fraud or abuse
We do not sell your personal information to third parties.
How We Share Information
We may share your information only when necessary to operate our business, including with:
- Service providers — such as email delivery, website hosting, and payment processors that help us run our business
- Production partners — on rare occasions when a project requires outside fulfillment, only the information needed to complete your order
- Legal requirements — when required by law, court order, or to protect our rights, customers, or the public
These parties are expected to handle your information responsibly and only for the purpose for which it was shared.
File Uploads & Customer Content
When you upload files to our website, those files are stored securely for the purpose of reviewing, quoting, and producing your print job. You are responsible for ensuring you have the right to provide any materials you submit. We retain project files only as long as needed for business, legal, or operational purposes.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies & Analytics
Our website may use basic cookies or similar technologies necessary for site functionality and performance. We do not use cookies to sell your personal information. You can adjust your browser settings to refuse cookies, though some site features may not work as intended.
Your Choices
You may contact us to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of information, subject to legal and business record requirements
- Opt out of non-essential marketing communications
Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Richmond Printing Service
- 1806 W. Broad Street, Richmond, VA 23220
- Phone: 1.804.355.4488
- Contact form